LATE NOTICE POLICY
To ensure that MOVE Osteopathy operates fairly for everyone, we have a 24hr Late Notice and No-Show Policy. This allows our team enough time to adjust their schedule or fill the slot with another booking.
Notice of re-scheduling or cancellation within the 24 hour window: The full appointment fee applies for re-scheduling or cancellation made within the 24hr period before the scheduled booking.
No-Show Policy:
The full appointment fee applies if a patient doesn’t show up for their appointment.
Repeated no-show or late notice change will require the patient to make the full, non refundable payment in advance of future bookings.
Please note Medicare, DVA and Work Cover can not be billed for this fee. The patient is solely responsible for the payment of any late notice fees that apply to them.
Exceptions: Extenuating circumstances and illnesses will always be taken into consideration.